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Transforming customer service with Salesforce Service Cloud

Transforming customer service with Salesforce Service Cloud

In one of the recent surveys by PricewaterhouseCoopers, it was observed that “1 in 3 consumers will leave a brand they love after just one unpleasant experience, while the two-third…

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Shopify vs Salesforce Commerce Cloud –The Better Tool For Ecommerce Businesses

Shopify vs Salesforce Commerce Cloud –The Better Tool For Ecommerce Businesses

If you own an ecommerce business in today’s time, it becomes imperative to have a “right-fit” platform/tool that helps you stand out from your competition and attract new customers. An…

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Field Service Lightning – Easing-out the way of Doing Business

Field Service Lightning – Easing-out the way of Doing Business

In today’s technology driven era and unified world, customers expect tailored assistance that`s accessible everywhere. For a good customer service, a solution must ensure the following points:

- Customer calls and…

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